Questions & Answers
Q: How about expansion and contraction in composite/plastic material? How much gap should I allow for expansion?
Basically, you should allow 1/16" for every 20 degrees of temperature range.
Q: What do you need to do to get your deck project started?
First, you need to start a rough design of what your thinking of building. This may mean using gardening hoses to design the basic shape of the proposed deck.
Q: What are the span requirements for composite decking?
Most decks use a 16" on-center joist span, but for a diagonal layout 12" is called for. We recommend following the provisions of the IRC (International Residential Code).
Q: Do you need to get a building permit?
It depends on your local area, so check there first. In general, if you're deck is over 30" above the ground at any point, then you do need a building permit.
Q: Do you have to include lighting with stairs?
If there are more than three stairs, then you need illumination.
Q: Do you need to install railing?
It depends on your local area, so check there first. In general, if you're deck is over 30" above the ground at the edge or the stair, then you do need to install railing.
Q: How much does decking material fade in the sun?
Each material will fade differently depending on how it was made. We have built a Test Deck that tests the weathering of many different materials over months and years (our goal is to show everything we carry, but we are always adding on).
Q: Does the decking retain heat?
Yes. Most composite decking products retain more heat than wood products.
Q: Can decking be slick?
Yes: Decking can be slick. Slickness, of course, will vary according to material and maker.
Q: How many brands of composites do we carry?
We carry 6 different brands of composite decking. Check them out on our product page.
Q: Which brands are the best?
The best choice in decking products depends on what is best for your situation. Take a look at our Homeowner's Guide to Decking Products.
Q: Do the decking manufacturers also carry matching railings?
Yes: In most cases you can by railing to match the decking material, which makes for a finished, sharp appearance. Take a look at the railing that we carry.
Q: Do you need to go somewhere else to get your framing and hardware?
No: We carry everything you need for complete deck construction. Take a look at our complete line of products.
Q: Can we help you with design ideas/drawings/materials list?
Yes: One of our most important tools in getting you down the road to a successful deck project is our design service, which includes high quality drawings for the building department and the builder, 3D drawings to help the end user envision the proposed deck.
Q: Can we help you choose material?
Yes: Our specialty is helping you choose the right material for your situation.
Q: Do we provide material to DIY retail customers?
Yes: One of the main thrusts here is helping homeowners with their own deck projects.
Q: Why shop here rather than a big-box store.
Our expertise will save you money and frustration. Our selection and stock of material cannot be matched.
Q: I would like a great deck, but am not a do-it-yourself person. Can you help?
The Deck Superstore has a number of contractor affiliations to offer you. Stop in and talk with an associate.
Q: Do we build decks?
No: We are a supplier not a builder. But we supply several trustworthy contractors, and we can refer you.
Q: Do we deliver?
Yes: We offer a curbside delivery service: $99 for orders under $2,000 and $49 for orders over $2000 ($1.10/mile for deliveries beyond 35 miles).
Q: Do we pull and package the material for you?
Yes: We do it for free.
Q: Where are we located?
We are located at 5961 E. 64th Ave. in Commerce City, CO 80022.
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More Questions...
We know that these are only a few of the questions you may have encountered, so to get the answers to more... visit our store! Our staff are eager to help you reach a decision that you will be proud of for a lifetime.
